Fixing a Nook Simple Touch’s wireless connection

Lara chews through several books a week and loves her Nook. She was broken-hearted when it suddenly refused to join our wireless network (appropriately named Spiney).

I Googled around a bit and found the solution to the problem here. It’s a bit complicated, but I decided to post it to help anyone who might have a similar problem.

Because the answer is buried in a long thread, I’ve copied and pasted it below:

Begin copy/paste …

Re: updated to 1.1.0 now wireless will not connect

[ Edited ]

a month ago - last edited a month ago

Yep, I absolutely detest this router. Since FiOS doesn’t have the tennis channel anymore, we might switch to satellite, and then I’ll be able to use any router I want after they run CAT5 for us.

 

Fortunately however, after some googling, I’ve found out how to assign a static IP to the nook in the Actointec, and this fixes it! (I hope for good this time!!!)

 

1. Log in to your POS ActionTec router. (For Verizon, at least, the default username is admin and the default pwd is password1, but I suggest you change these post-haste.)

2. Click the ‘Advanced’ tab, and then click ‘Yes’ to get through that stupid warning.

3. In the lower-right box labeled ‘IP’ in the Advanced panel, click on ‘IP Address Distribution’.

4. Now, you should see a table labeled (wouldn’tchaknowit) ‘IP Address Distribution’, with one item in it, ‘Network (Home/Office)’, with an IP range of 192.168.1.2-192.168.254. This is a comically large range for a home router, and allows for no static IPs that don’t cause conflicts. However, when I decided to reduce the range and assign the Nook an IP outside of it, it would not work (of course). So we’re not gonna bother messing around with this, but it’s probably a good idea to lower the range to a smaller number. Roustabout, other network ppl, care to chime in?

5. Now, below the table, click ‘Connection List’. Now what should pop up is a list of all of your clients, which right now are all dynamic IPs assigned by DHCP.

6. Click the ‘New Static Connection’ link at the last line of the Connection List table. You’ll be at a new page labeled Connection List settings, that’ll ask you for a Host Name, IP Address, and MAC Address.

7. Enter whatever you’d like for the hostname, and an IP address that starts with ’192.168.1′, as long as it’s outside the range 100-150 (reserved for set-top boxes).

8. Enter your nook’s MAC address. If you don’t already know it, go to Settings >> Device Info >> About Your Nook, and it’ll be on the last row.

9. Click apply.

10. Turn wireless on on your Nook, and enter any security information required to connect to your network. If you’re lucky, you should be done!

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18 Responses to Fixing a Nook Simple Touch’s wireless connection

  1. Lara says:

    My hero!

  2. Jeff says:

    Thanks for the information. I configured the FIOS Router exactly as you published adding a static IP address to their table. The Simple NOOK Touch works fine and I can once again download books at home. Maybe Barnes and Noble should hire you; their updates then might not destroy previously configured settings!

  3. Bob Benz says:

    Just to be clear, Jeff, that info came from the Barnes and Nobel online help forums. I pasted it in here because I couldn’t link directly to it in their forums. So the person they should hire is the guy who posted that in their forum …

  4. kate says:

    just to let you all know….if u have the mac address filtering enabled in the router the nook will not connect. this is disabled by default in the fios router and as long as it is disabled the nook with connect..if u need this setting enabled for whatever reason then yes u would have to perform the steps mentioned above

  5. Billy Joe says:

    You da man!!!

  6. juan says:

    yay ty so much. my hero

  7. Tara says:

    When I enter a IP address is says “IP address illegal any of the connections subnets”. What should I do ?

  8. Nate says:

    Worked!! Thanks

  9. Tara says:

    I fixed the problem. Thanks so much my Nook is working perfectly fine !

  10. L says:

    Dude, thanks tons for this. I am a network guy by trade so I looked at the FIOS router to begin with and saw the expired DHCP address, but wanted to hunt for other solutions before assigning ye olde static IP. I didn’t spot this fix at B&N’s forums, so I’m glad googling turned up your post, it proved a great time saver.

    Happy New Year,

    .L

  11. Cheryl says:

    @ Kate … the ‘mac address filtering enabled in the router’ is what B&N will tell you … however my mac filtering is not enabled, yet my Simple Touch Nook won’t connect to my Verizon ActionTec Rev F router anymore … it downloaded the infamous 1.1.0 update and immediately lost the WiFi connection.

    So even though my mac filtering is disabled, I need to assign a static IP addy to my Nook, and I haven’t been up to dealing with it. Luckily for B&N it’s too late for me to return the Nook (this is my second Nook b/c the first was one of the ones that froze up constantly) … otherwise I’d return it and be done with the irritation.

  12. Ronald says:

    Thank you. This was a tremendous help and I’m grateful that you posted these steps. Peace and happy new year (2012)!

  13. Ken says:

    Excellent Fix.
    Thank you. This was a tremendous help and I’m grateful that you posted these steps.

  14. Tom says:

    Tara- this is he problem I am getting. How did you fix it?

  15. Chris says:

    Hi. Thanks for the info. I’m having trouble with two nook simple touch books. When I tried to enter a password on the routers web page, each letter enters multiple times. (I’m working with a laptop so the batteries on a wireless keypad don’t have to be replaced, which would cause the keyboard to malfunction). Is there any trick to entering the password? I don’t want to call Verizon, because anyone else trying to fix this problem would be unable to if Verizon disallows people access the router pages.

  16. Brien says:

    I would kiss you, if I were into that sort of thing. Instead I will just say thank you.

  17. Bill says:

    Thanks for the awsome info. B&N were going to send me a replacement device

Comments are closed.