When the airlines started switching to kiosks for check-in, I was ecstatic. This made things faster and had a definite appeal to my inner geek.
On Friday morning, I learned painfully that most people still prefer interfacing with humans. As a long line snaked out in front of the Delta kiosks, “normal” people grappled with technology. And the humans weren
One reply on “Kiosk chaos”
so… how was cleveland? 😉